Returns Application

Please ensure this form is filled out with as much detail as possible to ensure claims are processed in a timely manner.

Our team only has 24 hours from delivery to lodge any claims for damages with the carrier. After this time we may be unable to process your claim and this may result in your claim being declined.

Please ensure you send photos with your form submission as this is a mandatory requirement with our carrier.

 We appreciate your assistance with this.

Details of company

Branch/Store Name
First Name
Last Name
Email Address
Contact Phone

Details of return

Reason for return
Product & bag size
Description of issue
Any other relevant informationeg: Bag(s) expiry date, bag(s) batch number etc.
Photo attachments
Photo attachments
Photo attachments
Photo attachments