CUSTOMER Testimonials

We never tire of hearing about your experiences with your pets and our products.

We always love hearing how much you like our brands, so please send us your photos and a story of what they have meant to you and your pets. Help other pet owners feel confident and reassured that our carefully selected brands are right for them too and will make a huge difference in their pets lives!

For Dogs For Dogs   For Cats For Cats   For Birds For Birds

Pitena Parkin

My dog Rusty (Staffy/ Shar pei) was sent to a rescue from doggie prison from which I was lucky to adopt him. When he arrived his coat was in a terrible state from bad nutrition, neglect and untreated medical conditions. With the advice of the rescue group to place him on a grain free food, with the help of my local pet store (Petstock Ferrymead) I choose Acana. I now feed him a mix of Acana Regionals Pacifica and Heritage Adult. Rusty’s coat is brilliant, he has no skin issues which is uncommon for both Staffies and Shar Pei’s and I am always been complemented on how shiny he is. I love Acana and would recommend it to anyone, especially those with breed that experience skin conditions.

Pitena Parkin
Ainsley Leslie

"My dog Sammy loves your food! We got a sample from you at a show and he gobbled it down so we’ll be in for sure to our local stockist to get a bigger bag. He loves your Free-Run Duck treats too - he will do anything for them.”

Ainsley Leslie
Bev Dudeck, Rotorua

My dogs love your food! Nothing can compete with it, they always look forward to mealtime, and have beautiful healthy coats, thank you!

Bev Dudeck, Rotorua
New Zealand Chihuahua Rescue

Thank you for your donations of quality food (ORIJEN and ACANA). In our opinion, there is NO better food on the market. We Love the new ORIJEN small bites - it seems to work with even our pickiest of dogs. Your donations enable us to save our funds for vet care and other necessities!

New Zealand Chihuahua Rescue
Kelly Phelps & Bonnie

Just wanted to share my beautiful 6 month old border collie bonnie. She's growing so well on Acana Puppy Junior.

Kelly Phelps & Bonnie
Elizabeth Mallory, Hawkes Bay

Orijen Six Fish has helped Polaris, a 2 year old Labrador Retriever who has had chronic skin issues since suffering an allergic reaction to a Pork hock when he was 5 months old. We tried everything to help Polaris and after he hit his all time low, after my friend's success and feeling I was running out of options other than to put him back on steroids (which I didn't want to do), I put him on Orijen Six Fish! 

Elizabeth Mallory, Hawkes Bay
Delwyn Abbott

My flock have been using Higgins Parrot Pellets for years now. There was no problem converting to these pellets as quite frankly they are yummy and smell gorgeous and the birds think so too! I've also been using the Higgins Intune Formula and have been very happy with the results with hand rearing chicks....no fatalities and results being good healthy birds. I fully recommend this brand for all your Parrot needs.

 

Delwyn Abbott
Marilyn & Bob Storey

We confidently recommend feeding our dogs with Orijen and Acana products. We have been using it for the last three or four years and find that our Siberian Huskies and Dalmatian thrive on it. Whether  adventure walking through the Coromandel ranges, showing them at NZKC championship shows or competing in NZFSS dry land sled dog events. They are always in the best condition to achieve great results. Our bottom line is the dogs health, well being and performance, Orijen products ensures that!

 

Marilyn & Bob Storey
Hayden van Hooff

The Higgins Hand Rearing formulas are ideal. It's a far more natural Hand Rearing formula than others available on the market, as it is brown rice based rather than corn. After using the formulas for the past 3 years, I have noticed the birds wean in great condition and feather well.   

Hayden van Hooff
Hayden van Hooff

I have found that the birds love the food and gorge themselves. Having no artificial colours it is a huge plus and in general keeps the birds in great condition. I have found weaning the birds especially from the Higgins hand rearing formula, a breeze.

Hayden van Hooff
Deborah Watson

I have recently started Maisey on Acana – Maisey loves it and I have noticed an improvement in coat condition already.

Deborah Watson
Deborah Watson

I have recently started Trixie on Acana – She loves it and I we can see a visible improvement in coat condition already.

 

 

Deborah Watson
Pare Tutemahurangi

Our cat Dusty is a very fussy cat indeed and sometimes refuses to eat so we recommend to try ACANA! Now he loves eating. He's healthier and his coat looks stunning. We will definitely be trying it for our dogs LOVE YOU ACANA.

Pare Tutemahurangi
Tashana Williscroft

I think your products are amazing! Thank you! I've always raved about Orijen after switching my mini schnauzer X on to the Original formula. She had always had trouble with keeping her weight down and after trying almost every light or weight control food from popular brands I finally made the switch to Orijen! Wow I wish I had made the change so much sooner! She dropped the fat and toned up and looked incredible with the energy and speed to match.
So like I said I have loved and supported Orijen/Acana for a while now but recently I have been even more impressed with what I have seen Acana do for my new puppy.
I recently adopted a huntaway mix from a rescue who had a rough start. When I got him home he was pretty thin his coat was a bit flaky and dull and he would only eat his food when it was mixed with wet food and hot water. As soon as I could I began the switch to Acana puppy and junior and we have hit a major turning point in just a few weeks! His sensitive tummy has settled right down and he nearly back flips for his dinner. During the time we were attending puppy preschool and by week 3 everyone was commenting on how amazing he was looking in particular his coat! I had put the skin issues down to losing his puppy fluff but I was wrong and I still cannot believe how shiny and glossy his black coat is! And I'm over the moon that I can no longer see his hip bones sticking up while he plays and instead nice muscle and happy fit puppy! I can't wait to see how he matures with such great nutrition and know he will be in perfect condition to start his own career in sports when the time comes.
Sorry for such a long winded email I just wanted to let you know how much I appreciate being able to feed such amazing food to my crew and just what amazing results I have experienced with it from not just one but now 2 dogs with completely different needs! Thank you so so much you have definitely got yourself a lifelong supporter and advocate and to be honest I think the beautiful dogs let the food speak for itself! "
Thanks again 😊

Tashana Williscroft
Helga Hochhauser

We had adopted a 7 month old rescue cat last July. He was very unhealthy for about 2 months with a very bad case of Giardia. We tried lots of different, very expensive prescription food but we just couldn’t get rid of that parasite. After extensive research we found Orijen, a grain free food which has had a massively positive effect on Loki. After 8 weeks, he finally was given the all clear by the vet and he still enjoyed the food. After feeding Orijen, his coat is so soft and shiny which no other food we tried could match and we could instantly see a difference. For us it’s Orijen all the way, He also loves the little dried treats which are still healthy and not just full of cheap grains. I highly recommended Orijen or Acana the best food we tried so far. Thanks for this fantastic food!


Helga Hochhauser
Sally Vella, Auckland

We've had various health issues with our 10-month old puppy since we got her... Her eyes were always full of mucus,,her coat had an odor was dull and flakey, the list continues... We started with the Orijen Puppy and Junior biscuits and also tried the Acana six fish. The results were amazing, within 2 weeks her eyes cleared up, her coat was not smelly and the “dandruff” was gone - she seemed a more happier and healthy dog all round. We definitely recommend this food to anyone thinking of a change, just a shame we didn’t discover it in the beginning!

Sally Vella, Auckland
Aimee Upson - Otago

Her coat has changed so much since we made the switch from Royal to Orijen/ACANA- she's developed a very lush thick undercoat, her first winter this year at 8 years of age didn't bother her at all!

Aimee Upson - Otago
Kylie Purgal - Palmerston North

Here is a bit of my journey with Valley since August 2017. It was around Feb/March 2017 Valley suffered a brain injury, we almost lost her but after a large dose of steroids she started to come right. August came and with weaning her off steroids she lost all of her coat, it was thin, wiry, dry and broken. I was feeding a raw diet and continued to do so until August 2018. Her coat was starting to grow back within this year but very slowly and we had a major set back in Jan 2018 with her injury again and once again we almost lost her. She is now on a low dose of steroids permanently. July 2018 and her coat started to fall out again, I was due with my second child in August and raw feeding became just to hectic with two small children so I decided to switch completely to Acana after talking about all other foods with Erin. 
By October we both noticed a massive difference in her coat, it stopped falling out, her colouring became darker and started to thicken. And now it’s been 6 months feeding her Acana and her coat is looking amazing, it’s thick, rich in colour, super soft and luscious. In parallel with feeding Acana I have also been professionally grooming her every 3/4 weeks to ensure her coat is looked after to the fullest.

Hope you enjoyed my story so far, this year will be the year to tell if her coat falls out again but so far it’s looking good and she’s (touch wood) hasn’t had a relapse for some months now.

Kylie Purgal - Palmerston North
Nicky Hammond, Rotorua

After changing from Royal Canin six months ago I've noticed a huge difference in quality of coat, over all body condition and muscle tone. After breeding and showing English Toy Terriers for several years I struggled to find a product that would provide enough protein and fat to suit the high energy levels of my dogs.  
The change became more apparent after one of my girls Kasan whelped her last litter of puppies, the coats on the puppies are outstanding, the bitch held her weight and had more milk production than normal.  There was also a noticeable difference in the birth weights of the new born puppies, and the bitch did not loose her appetite after whelping.
I would highly recommend this product to other breeders as I have not found anything else that compares.

Nicky Hammond, Rotorua
Kevin Choi, Auckland

My Billy is doing wonderfully on Orijen Adult, his a year old Yorkshire Terrier and his coat is shiny, stool is excellent, overall health is excellent. All thanks to you. With lots of thanks and love.

Kevin Choi, Auckland
Scott Tizard,

Charlie developed a bad case of food allergies and we were unable to find suitable food for him. He was constantly scratching and itching and was never comfortable for long periods of time.  We tried all the common brands of food from the Vet but nothing helped.  After just the first day on the Orijen food Charlie was a different dog, no more itching, so much more energy and such a happy boy. We couldn’t be happier with the product. He obviously loves eating the food as he has never turned his nose up at it, the smile on his face at breakfast / dinner time is priceless. I have recommended this brand to many of our other dog owner friends.

Scott Tizard,
Philip Constantine , Auckland

My two Dobermanns coats are they are both in top physical condition and fitness. We always get such positive comments about both the dog’s appearance. Super ingredients in this food – it is top notch – and they both love it!!  Very happy and would definitely recommend Acana – both the puppy and adult formulas.

Philip Constantine , Auckland
Debbie Shaw, Auckland

I am the mother of a young lady who has an Assist Dog through the Perfect Partners Assistance Dogs Trust (PPADT) programme. I have been purchasing Orijen dog food since it first came into NZ and can honestly say it is the best dry biscuit I have ever used. Having Border Collies it is essential to have a well balanced, protien rich food to provide them with all the nutrients and energy they need to work (on our farm) and compete (agility/obedience) plus remain level headed for the job of being an entrusted Assist Dog for my daughter at school. I would like to thank you all so very much for the amazing opportunity of being able to purchase your incredible dog food, we are truely grateful!

Debbie Shaw, Auckland
Simon & Jaws

About 3 years ago we started using Orijen as our English Bull Terrier had an allergy test...and he was allergic to everything, grain was the main thing and Orijen was the only product that was grain free. What a difference it made for him he goes to the forest with my husband every day and everyone asks "what do you feed him", because he is so shiny even though he gets so dirty!!!

Simon & Jaws
Kimberly Roberts, Gisborne

We have 3 Dobermanns, 2 Red n Tan and a Black n Tan, all bitches. Their coats always get compliments on how shiny and amazing they look, it truly is an amazing product and I have recommended it to a lot of people.

Kimberly Roberts, Gisborne
Jenny Nelson, Taupo

It is important to me as a dog owner and breeder to feed the best food available...

....Having studied all the dog foods available, it was an easy choice to decide to feed my Scottish Deerhounds ORIJEN dog food.  The quality and consistency of this dog food is second to none.  I also like the fact that the food sourced is sustainably farmed and is fresh and never frozen before manufacture.  My hounds love it and it means that I know they will perform to their best in the show ring and in the field.  Vanessa and the team at Orijen have great customer service, and I am always more than happy to recommend ORIJEN as the best cat and dog food out there.

Jenny Nelson, Taupo
Helen, Scott and Dex,

Up until a few weeks ago we were feeding Dex supermarket dog kibble as that was what she had been on at the adoption centre.  We knew we wanted to feed her something better but with so much choice out there we really didn't know what product to go for.  

After long investigations on the net we emailed Orijen and Vanessa sent out a sample pack for us to try (a decent size too) and answered all my questions.  While Dex does tend to eat anything and isn't fussy (there must be some Lab in there also!) we knew she enjoyed the Orijen as she ate that first when we mixed it with a cheaper brand.  She has had no problem with the transition onto Orijen from her other food and we have just purchased our first pack.  

While it is more expensive than the supermarket variety of kibble we at least know we are feeding her a better quality food and don't have to feed her as much.  Time will tell but we are happy so far with her reaction to it and and Orijen's prompt, efficient service.

Helen, Scott and Dex,
Dash, Upper Hutt - Wellington

Our three-year-old black Labrador, Dash, recently won the top retriever award at the recent National Gun Dog Championships.

Held at the South Auckland Trial Grounds, Tuakau, the event involved 60 dogs and their handlers taking part in a series of simulated shooting situations. Dash (real name Skinevalley Blackthorn) took part in the retriever events and was unanimously judged the top retriever at the event.
Dash is kept fully fit and healthy thanks to Acana Cob Chicken food. Moved to Acana and away from cereal based food and the dog have gone from strength to strength. With visits to the vets only down to routine visits plus less waste to pick up it’s certainly been a bonus. However the main reason to moving to Acana is the condition of the dog he is not only fitter but has good stamina being able to concentrate and work for long periods in the field. 
Cost is always in our mind but, purchasing the 17kg bag last 5 weeks and feeding two dogs twice a day its averages out at around $2.15 a day per dog, and for the performance I receive from my dogs I have no doubt its value for money. 


Will we be changing from Acana any time soon? NOW Would I recommend Acana? Yes

Dash, Upper Hutt - Wellington
Dogue de Bordeaux Club, Tauranga, Bay of Plenty

The new owners are often so taken with the condition of the dogs that they have kept their new addition, and in some cases transferred their original dog some with on going skin issues as well, onto Orijen and are just amazed by the difference it has made to their dogs.  Not to mention a lot of Club members who dry feed were also impressed with the results they have when they put their Dogues on Orijen.  Also it works out more cost effective compared to other dry food brands, plus the added bonus it contains no grains, as you feed less than you do with other brands and know they are still supplying their beloved family member with a great nutritional food at an affordable price. 

Dogue de Bordeaux Club, Tauranga, Bay of Plenty
Dianne, Christchurch


When we first got our rescue Dogue she was very thin...

...our existing boy was on Orijen and seemed happy on it and he is a fussy old fella at 10 years. Hazel has slowly put on weight and like Yogi (our old fella) enjoys her meals and has a good shiny coat, fresh breath and has maintained and improved condition since we have had her. Hazel enjoys her food especially the Orijen and is picky when we are unable to obtain it locally. 

Dianne, Christchurch
Colin Whitley, Foxton

I have always been particular with their diet, especially trying to keep them in top condition for racing.  I have spent hours in the past maintaining them on a raw food diet.  This was not always practical when it came to having others feed them, traveling with them and kenneling them.  A racing friend introduced me to Orijen when they sponsored a sled dog race about 18 months ago, and I have been feeding it ever since.

Colin Whitley, Foxton
Bronwyn Main, Auckland

The real skinny on Orijen ...
My name is Bronwyn Main, and I am the proud Mum of 3 Burmese, 10 year old litter brother and sister (Bonnie and Clyde) and 5 year old Bertie. These are my babies, very spoilt, and very loved.  
I have a big interest in cats, as I show them, and am also involved in judging and also running cat shows.
I first became aware of Orijen , about 4 years ago, having won some at a cat show.  Like all food before it (prizes or free samples) I took it home and tried it.
The rest shall we say is history, 4 years on, would I feed my cats any dry food other than Orijen, absolutely not; and more importantly would my cats eat any other dry food other than Orijen, same answer absolutely not.

Bronwyn Main, Auckland
Takoda Staffordshire Bull Terries, Rotorua

My dogs all do a combination of jobs, Breed Showing, Agility, Obedience, Therapy work and Breeding. I have them all on Orijen and Acana.. My Show dogs on Orijen, Agility and Bitches in Pup on Acana Sport and Agility and the Puppies on Acana Puppy and Junior. 
 
All my dogs LOVE their food and have a beautiful shine to their coats, no skin allergies and stools are smaller, and with less odor than I have found on other foods.
 
The bitches in pup keep weight and energy levels all the way through pregnancy, whelp and lactation and keep their appetite, the pups also thrive on the Acana Puppy and Junior. 
 
Overall I find the dogs to be very happy, healthy and always keen to eat. The service is outstanding and website user friendly. What more could one ask.

Takoda Staffordshire Bull Terries, Rotorua
Laurel Hitchcock, Te Awamutu

Duke is the typical boxer - very affectionate, bouncy, loves runs at the park and beach, the typical clown who can always muster a smile from us! Duke likes to show off how fast he can run!

It’s great to finally have found a dried food on the NZ market that Duke absolutely loves (he hasn’t turned his nose up once!). He has been hard to keep condition on, but when we introduced Orijen - I noticed a difference in his weight within a week.

Laurel Hitchcock, Te Awamutu